Shipping Policy

Last Updated: June 2026

Thank you for shopping with Honst Italy. We are committed to delivering your order quickly, safely, and efficiently.

Shipping Locations

We currently ship to customers within the United Arab Emirates (UAE).

For international shipping inquiries, please contact our customer support team before placing an order.

Order Processing

Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During promotional periods or high-demand seasons, processing times may be slightly extended.

Delivery Time

Estimated delivery times within the UAE:

Dubai: 1–2 business days
Abu Dhabi, Sharjah, Ajman: 1–3 business days
Other Emirates: 2–4 business days

Delivery times are estimates and may vary depending on location, courier availability, weather conditions, and public holidays.

Shipping Charges

Shipping charges are calculated at checkout based on the delivery location and selected shipping method.

Free Shipping

We may offer free shipping promotions on qualifying orders. Any applicable free shipping offers will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available.

Delivery Attempts

Our courier partners may attempt delivery multiple times. If delivery cannot be completed due to incorrect address information or customer unavailability, additional delivery charges may apply.

Address Accuracy

Customers are responsible for providing accurate shipping information.

Honst Italy is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses provided during checkout.

Damaged or Missing Orders

If your order arrives damaged, incomplete, or appears to be lost during transit, please contact us within 48 hours of receiving the shipment.

Please include:

Order number
Description of the issue
Photos of damaged items (if applicable)

We will investigate and work toward a suitable resolution.

Shipping Restrictions

Certain products may be subject to shipping restrictions based on local regulations or courier policies.

We reserve the right to cancel orders that cannot legally or safely be delivered.

Delays Beyond Our Control

Honst Italy is not responsible for shipping delays caused by:

Weather conditions
Customs procedures
Government restrictions
Public holidays
Courier service disruptions
Events beyond our reasonable control

Contact Us

For shipping-related questions, please contact:

Honst Italy

Email: support@honstitaly.com

Website: www.honstitaly.com

We appreciate your trust in Honst Italy and are committed to providing a smooth and reliable delivery experience.